Support

We're here to help you get the most out of Milliard Points Works.

Contact us

The fastest way to reach our team is by email. We aim to respond to every request within one (1) business day.

Help topics

Account & sign-in

You can sign in with your email and password, or with Google or Apple. If you're having trouble accessing your account, use password reset or contact support. For added security, you can enable two-factor authentication (2FA) from your account settings.

Subscriptions & billing

Subscriptions are managed from your account on our website and billed securely through Stripe. You can change or cancel your plan at any time from your account settings; cancellation takes effect at the end of the current billing period. See our Terms for the full cancellation and refund policy.

Job applications

After you complete onboarding and set your job preferences, your dedicated specialist begins matching and applying to roles on your behalf. You can track every application in real time and message your specialist directly from your dashboard.

Email integration

You can connect a Gmail or Outlook account to manage job-application correspondence. We request only the permissions needed to send and manage application emails, and you can disconnect at any time from your settings.

Managing your data

You can request a copy of your data or delete your account at any time from your account settings, or by emailing privacy@milliardpointsworks.com. Learn more in our Privacy Policy.

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