Terms & Conditions

These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of the Milliard Points Works platform, website, and all related services (collectively, the “Service”) operated by Milliard Points Works LLC (“Company”, “we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICE. THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED.

Table of Contents

1. Definitions

For the purposes of these Terms, the following definitions apply:

• “Account” means the unique account created for you to access our Service or parts of our Service.
• “Client” means an individual user who subscribes to the Service for the purpose of receiving job application assistance.
• “Specialist” means an individual assigned by the Company to assist Clients with job applications, resume optimization, and related services.
• “Subscription” means the recurring payment plan selected by a Client to access the Service’s features.
• “Content” means any information, data, text, software, graphics, messages, or other materials uploaded, posted, or otherwise transmitted through the Service.
• “Personal Data” means any information relating to an identified or identifiable natural person, as defined by applicable data protection laws.
• “Connected Email Account” means a third-party email account (Gmail, Outlook, or Yahoo) that a Client has authorized the Service to access for the purpose of sending and managing job application correspondence.
• “Platform” means the Milliard Points Works web application accessible at the Company’s domain, including all subdomains and related services.
• “Service” means the Milliard Points Works platform, including all features, tools, and services provided through the Platform.
• “Optimized Resume” means a resume that has been enhanced, reformatted, or otherwise modified through the Service’s AI-powered or specialist-assisted tools.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least eighteen (18) years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement. If you are under 18 years of age, you are prohibited from using the Service.

2.2 Account Registration

To access certain features of the Service, you must register for an account. When registering, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security and confidentiality of your login credentials;
• Accept responsibility for all activities that occur under your account;
• Notify the Company immediately of any unauthorized use of your account or any other breach of security.

2.3 Account Verification

We may require you to verify your email address before granting full access to the Service. We may also employ human verification technologies (such as Cloudflare Turnstile) to prevent automated abuse of the Service. You agree to cooperate with any verification procedures we implement.

2.4 One Account Per Person

Each individual may maintain only one (1) active Client account on the Service. Creating multiple accounts to circumvent any restrictions, obtain duplicate free trials, or for any other purpose is strictly prohibited and may result in immediate termination of all associated accounts.

3. Description of Service

3.1 Overview

Milliard Points Works is a job application assistance platform that connects Clients with dedicated Specialists who apply to jobs on their behalf. The Service includes, but is not limited to, the following features:

• Automated job scraping and matching based on Client preferences;
• Assignment of a dedicated Specialist to manage job applications;
• AI-powered resume optimization and cover letter generation;
• Resume building tools with customizable templates;
• Email integration for managing job application correspondence;
• Real-time application tracking and status updates;
• In-platform messaging between Clients and Specialists;
• Subscription management and billing through Stripe;
• Dashboard analytics and activity reporting.

3.2 No Employment Guarantee

THE SERVICE IS DESIGNED TO ASSIST WITH JOB APPLICATIONS AND DOES NOT GUARANTEE EMPLOYMENT, INTERVIEWS, OR ANY SPECIFIC OUTCOME. The Company, its Specialists, and its AI tools do not guarantee that any particular number of applications will result in interviews, offers, or employment. Job market conditions, employer requirements, and other factors outside the Company’s control significantly affect outcomes.

3.3 Service Availability

We strive to maintain the Service’s availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, server issues, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.

3.4 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

4. User Accounts and Security

4.1 Account Security

You are responsible for safeguarding the password and any other credentials used to access your account. You agree not to disclose your password to any third party. The Company employs industry-standard security measures including password hashing (bcrypt), encrypted data storage, CSRF protection, and rate limiting to protect your account.

4.2 Two-Factor Authentication

The Service offers optional two-factor authentication (2FA) using Time-Based One-Time Passwords (TOTP). While not mandatory, we strongly recommend enabling 2FA for enhanced account security. You are responsible for maintaining access to your 2FA device.

4.3 Session Management

The Service tracks active sessions including device information, browser type, operating system, and approximate location for security purposes. You may view and revoke active sessions from your account settings at any time.

4.4 Account Suspension

We reserve the right to suspend or restrict your account if we detect suspicious activity, security threats, violations of these Terms, or for any other reason at our sole discretion. We will notify you of any suspension and provide an opportunity to resolve the issue where appropriate.

5. Subscription Plans and Payment Terms

5.1 Subscription Plans

The Service offers subscription-based access with various billing cycles including weekly, bi-weekly, and monthly plans. The features, pricing, and billing cycles available may change from time to time. Current pricing is displayed on the Service’s plan selection page.

5.2 Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. By subscribing, you agree to Stripe’s terms of service. The Company does not directly store your full credit card number, debit card number, or bank account information. Payment method details (such as card brand and last four digits) may be stored for display purposes and transaction records.

5.3 Recurring Billing

Subscriptions are billed on a recurring basis according to the selected billing cycle. By subscribing, you authorize the Company to charge your payment method at the beginning of each billing period. The subscription will automatically renew at the end of each billing period unless cancelled.

5.4 Price Changes

The Company reserves the right to adjust subscription pricing at any time. Price changes will be communicated at least thirty (30) days in advance via email or through the Service. Your continued use of the Service after a price change constitutes acceptance of the new pricing.

5.5 Failed Payments

If a payment fails, the Company will attempt to process the payment again as permitted by Stripe’s retry logic. If payment cannot be collected after multiple attempts, your subscription may be downgraded to a past-due status, and access to certain features may be restricted until payment is resolved.

5.6 Taxes

Subscription fees are exclusive of applicable taxes. You are responsible for paying any applicable sales tax, use tax, value-added tax, or similar taxes imposed by any governmental authority in connection with your subscription.

6. Free Trials and Promotional Offers

The Company may, at its sole discretion, offer free trial periods or promotional pricing. Free trials may require a valid payment method on file. Unless you cancel before the end of the trial period, your subscription will automatically convert to a paid plan at the standard rate. The Company reserves the right to limit free trial eligibility to one (1) per user and to modify or discontinue trial offers at any time.

7. Cancellation and Refund Policy

7.1 Cancellation by Client

You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellation will take effect at the end of the current billing period. You will retain access to the Service’s paid features until your current billing period expires.

7.2 Refunds

Refund requests are evaluated on a case-by-case basis. Generally, subscription fees are non-refundable once a billing period has begun. However, refunds may be issued at the Company’s discretion in cases of service disruption, billing errors, or other extenuating circumstances. To request a refund, contact Refunds@milliardpointsworks.com within fourteen (14) days of the charge in question.

7.3 Cancellation by Company

The Company reserves the right to cancel your subscription and terminate your account for violation of these Terms, fraudulent activity, or any other reason at our sole discretion. In the event of cancellation by the Company without cause, a pro-rata refund of the unused portion of the current billing period will be issued.

8. User Conduct and Acceptable Use

8.1 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Service for any unlawful purpose or in violation of any applicable law or regulation;
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person or entity;
• Providing false, inaccurate, or misleading information in your profile, resume, or job applications;
• Attempting to gain unauthorized access to other users’ accounts, the Service’s systems, or any connected networks;
• Interfering with or disrupting the integrity or performance of the Service or its underlying infrastructure;
• Using automated scripts, bots, crawlers, or similar tools to access the Service without our prior written consent;
• Reverse engineering, decompiling, or disassembling any aspect of the Service;
• Uploading or transmitting viruses, malware, or other malicious code;
• Harassing, threatening, or intimidating other users or Company personnel;
• Using the Service to send unsolicited commercial communications (spam);
• Circumventing or attempting to circumvent any access restrictions, rate limits, or security measures;
• Reselling, sublicensing, or commercially exploiting the Service without the Company’s prior written consent;
• Using the Service to apply for jobs on behalf of others without their knowledge and consent;
• Sharing your account credentials with any third party.

8.2 Content Standards

All content you submit through the Service (including resumes, cover letters, messages, and profile information) must be truthful, accurate, and not infringe on any third party’s rights. You are solely responsible for the accuracy and legality of the content you provide.

9. Intellectual Property Rights

9.1 Company Intellectual Property

The Service, including its original content, features, functionality, design, layout, source code, algorithms, and AI models, is and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, trade secret, and other intellectual property laws.

9.2 Limited License

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use (specifically, for job seeking purposes).

9.3 User Content Ownership

You retain ownership of all content you upload to the Service, including your original resume, personal information, and communications. By uploading content, you grant the Company a limited, non-exclusive license to use, process, store, and display such content solely for the purpose of providing the Service to you.

9.4 Optimized Content

Resumes, cover letters, and other documents optimized or generated through the Service are created for your personal use. You own the resulting optimized documents. The Company retains the right to use anonymized, aggregated data from optimization processes to improve the Service’s AI models and algorithms.

10. User-Generated Content and Data

10.1 Responsibility for Content

You are solely responsible for all content that you upload, post, or otherwise transmit through the Service. The Company does not endorse, verify, or guarantee the accuracy of any user-generated content.

10.2 Content Removal

The Company reserves the right to remove or disable access to any content that violates these Terms, is objectionable, or poses a risk to the Service’s integrity, at our sole discretion and without prior notice.

10.3 Data Portability

You may request a copy of your personal data at any time by contacting privacy@milliardpointsworks.com. We will provide your data in a commonly used, machine-readable format within thirty (30) days of your request.

11. Third-Party Services and Integrations

11.1 Third-Party Service Providers

The Service integrates with and relies upon various third-party service providers, including but not limited to:

• Stripe — Payment processing and subscription management;
• Google (Gmail) — Email account integration via OAuth 2.0;
• Microsoft (Outlook) — Email account integration via OAuth 2.0;
• Yahoo — Email account integration via OAuth 2.0;
• Anthropic (Claude AI) — AI-powered resume optimization and cover letter generation;
• Amazon Web Services (AWS S3) — Secure file storage for resumes and documents;
• Resend — Transactional email delivery;
• Cloudflare — Human verification (Turnstile), security, and performance;
• Railway — Application and database hosting infrastructure;
• Redis — Caching and rate limiting.

11.2 Third-Party Terms

Your use of third-party services through the Platform is subject to those third parties’ respective terms of service and privacy policies. The Company is not responsible for the practices, content, or availability of any third-party services.

11.3 Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by the Company. We assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

12. Email Account Integration

12.1 Purpose

The Service allows Clients to connect their email accounts (Gmail, Outlook, or Yahoo) for the purpose of sending job application emails and managing correspondence related to job applications. This integration uses industry-standard OAuth 2.0 authentication.

12.2 Scope of Access

When you connect an email account, the Service requests only the permissions necessary to send emails on your behalf and access your inbox for job application-related correspondence. The Service will not access, read, or store emails unrelated to the Service’s core functionality.

12.3 Token Storage

OAuth access tokens and refresh tokens are encrypted at rest using industry-standard encryption and stored securely in our database. Tokens are used solely for the purposes described in Section 12.1 and are automatically revoked when you disconnect your email account.

12.4 Disconnecting Email Accounts

You may disconnect your email account from the Service at any time through your account settings. Upon disconnection, all stored tokens will be immediately invalidated and deleted from our systems.

12.5 Google API Services User Data Policy

The Service’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only use Google user data to provide and improve the job application features of the Service.

13. Artificial Intelligence and Automated Services

13.1 AI-Powered Features

The Service utilizes artificial intelligence (specifically, Anthropic’s Claude AI) to provide resume optimization, cover letter generation, resume building assistance, and job matching features. AI-generated content is provided as suggestions and should be reviewed by you before use.

13.2 AI Limitations

AI-generated content may contain errors, inaccuracies, or suggestions that are not appropriate for your specific situation. You are solely responsible for reviewing, editing, and approving any AI-generated content before it is used in job applications. The Company does not guarantee the accuracy, quality, or effectiveness of AI-generated content.

13.3 Data Usage for AI

To provide AI features, portions of your data (such as resume content and job preferences) may be transmitted to Anthropic’s API for processing. This data is processed in accordance with Anthropic’s privacy policy and data processing terms. The Company does not use your personal data to train AI models.

14. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, store, and disclose your personal information. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.

15. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

Without limiting the foregoing, the Company does not warrant that:

• The Service will function uninterrupted, securely, or be available at any particular time or location;
• Any errors or defects will be corrected;
• The Service is free of viruses or other harmful components;
• The results of using the Service will meet your requirements;
• Job applications submitted through the Service will result in interviews or employment;
• AI-generated content will be accurate, complete, or appropriate for your circumstances;
• The job listings provided through the Service will be current, accurate, or complete.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of or inability to access or use the Service;
• Any conduct or content of any third party on the Service;
• Any content obtained from the Service;
• Unauthorized access, use, or alteration of your transmissions or content;
• Any job applications submitted through the Service, including the outcome thereof;
• Any errors, inaccuracies, or omissions in AI-generated content;
• Loss of employment opportunities;
• Actions taken by Specialists on your behalf.

IN NO EVENT SHALL THE COMPANY’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.

17. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

• Your use of and access to the Service;
• Your violation of any term of these Terms;
• Your violation of any third-party right, including any intellectual property, privacy, or publicity right;
• Any content you submit to the Service, including resumes, cover letters, and personal information;
• Any claim that your content caused damage to a third party;
• Any misrepresentation in your job applications or profile information.

18. Dispute Resolution and Arbitration

18.1 Informal Resolution

Before filing any formal dispute, you agree to first contact us at privacy@milliardpointsworks.com and attempt to resolve the dispute informally. We will make reasonable efforts to resolve any dispute within thirty (30) days of receipt of your written notice.

18.2 Binding Arbitration

If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in the State of Oklahoma. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.

18.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims.

18.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, United States of America, without regard to its conflict of law provisions. To the extent that arbitration does not apply, you consent to the exclusive jurisdiction of the state and federal courts located in the State of Oklahoma for the resolution of any disputes.

20. Modification of Terms

The Company reserves the right to modify or replace these Terms at any time at its sole discretion. If a revision is material, we will provide at least thirty (30) days’ notice prior to any new terms taking effect. Notice may be provided by posting the revised Terms on the Platform, sending an email to the address associated with your account, or through an in-app notification. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

21. Termination

21.1 Termination by You

You may terminate your account at any time through your account settings by selecting the account deletion option. Upon termination, your subscription will be cancelled, and you will lose access to all paid features at the end of the current billing period.

21.2 Termination by Company

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

21.3 Effect of Termination

Upon termination of your account: (a) all licenses and rights granted to you under these Terms will immediately terminate; (b) you must cease all use of the Service; (c) any outstanding payment obligations will remain due; (d) we will retain your data for a reasonable period as described in our Privacy Policy, after which it will be securely deleted.

21.4 Survival

Sections relating to intellectual property, limitation of liability, indemnification, dispute resolution, and any other provisions that by their nature should survive termination shall survive the termination of these Terms.

22. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the Company’s reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, strikes, power outages, internet outages, or failures of third-party service providers.

23. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

24. Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or agreements published by the Company on the Service, constitute the entire agreement between you and the Company concerning the Service and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written, between the parties.

25. Waiver

The failure of the Company to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by the Company.

26. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without the Company’s prior written consent. The Company may assign or transfer these Terms, in whole or in part, without restriction.

27. Notices

Any notices or other communications provided by the Company under these Terms will be given by posting to the Service, via email to the address associated with your account, or through in-app notifications. Notices to the Company should be sent to privacy@milliardpointsworks.com.

28. Electronic Communications

By using the Service, you consent to receiving electronic communications from us. These communications may include account notifications, service updates, transactional emails, security alerts, and promotional materials (subject to your notification preferences). You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

29. Accessibility

The Company is committed to making the Service accessible to all users. We strive to comply with applicable accessibility standards and guidelines. If you encounter any accessibility barriers while using the Service, please contact us at privacy@milliardpointsworks.com.

30. Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce, trade and economic sanctions maintained by the Treasury Department’s Office of Foreign Assets Control (OFAC), and the International Traffic in Arms Regulations maintained by the Department of State.

31. Contact Information

If you have any questions about these Terms and Conditions, please contact us: